. How does it work?
Very Simple!
You sign up, add books to your online BookShelf, and receive them at your doorstep. When you’re finished reading, choose and request your next set of books and we’ll collect the previous set of books and send the next set of books from your BookList.
Read the books at your own pace and leisure as there are no due dates or late fees. It’s the easy way to read the bestsellers and timeless classics while keeping your wallet full and your bookshelves clutter-free!
. What is Read'N'Enjoy
Read’N’Enjoy™ is UAE's first online book rental service with unique features that makes it the right choice for you, with access to several titles, spread across multiple categories. We have a user-friendly website with a simple-yet-effective search and browse facility, great rental plans, free delivery and pick-up, and no late fees.
. What are the benefits over other libraries?
a. No limited opening hours. You choose the books at your convenience 24/7 and from the leisure of your home/office.
b. No driving and parking hassles. We deliver to your doorstep, and collect the books when you're finished.
c. You have access to a range of titles rarely seen at your local library. Choose from our wide selection of books - everything from New Releases, Classics, Best Authors, and Best Sellers in various categories.
d. There are no late fees. That's right! You can actually keep the book for as long as you want, and we won't charge you for it.
e. Our rental plans offer enough flexibility to suit your particular reading needs.
f. Being a member with ReadnEnjoy means so much more than just original prints of great books. You get to share your views by reviewing the books you read and make recommendations to your friends.
. Can I sign-up without an Email-id?
Email-id is compulsory for registration and sign-up.
. What is Activation Code?
This is a unique code which we email to confirm your email account. This code should be used to complete the registration process.
. How do I renew my subsciption?
Click on "Renew Subscription" under "My Account" page.
. I forgot my Login-ID. What do I do?
Your Login-ID is your Email-ID; the one you used while taking the membership. If you have forgotten or having problems, then please email us at subscription@readnenjoy.com
. I forgot my password. What do I do?
Enter your Email-id and links for your new password will be emailed to you.
. Can I change my Email-id?
If you need to change your Email-id, then you can do so from "My Account" page.
. What are the library charges and subscription plans?
You have a choice of subscription "Plans" to suit your reading habits.
. How can I pay for my membership?
You can either use Credit card or Debit card using secure Paypal or can choose to pay cash-on-delivery.
. Is my credit card data safe?
We use Paypal which is a safe and secure mode of payments.
. Can I hold more than one account with Read’N’ENjoy ?
You can hold as many accounts as necessary, but will need to subscribe using separate legitimate email-ids. You cannot hold one account under each email-id.
. How do I get books once I have added them to My Bookshelf?
Books are sent to you from your bookshelf when you request your next delivery. The number of books and frequency will depend on your chosen plan.
. What is a Bookshelf?
A bookshelf is a list of the books you would like to read. You add books to your Bookshelf, and we will dispatch books to you when you request your delivery.
. How many Books should I maintain in the Bookshelf?
We strongly recommend that you maintain at least 15 books in your Bookshelf at any given time, as some of your books might be out on loan to others, despite maintaining multiple copies. A longer book queue would helps us continuously deliver books of your choice.
. How do I manage My Bookshelf?
Log in, browse the books you want and click “Add to Bookshelf”. The book automatically is added to the bottom of the list in the Bookshelf. You can prioritise the order of the books in the bookshelf, by changing the sequence.
. How are books sent to me and when will I get them?
Books are delivered at your doorstep by courier. The courier will contact you beforehand to arrange a suitable time slot for the delivery.
. How do I return the books and get my next delivery?
Sign in to your account and go to “My Account -> Current Loans. Select the books that you wish to return and you will then be delivered your next delivery.
. Do I have to return all the books at the same time?
No. You can return books as per your convenience. If certain books are in demand by other subscribers, then we may request you to return them in a timely manner to give others the opportunity to read them.
. How do you deliver the gift vouchers?
We can deliver the gift vouchers by email or we can deliver it to a address (subject to a min voucher value of 100 AED)
. Is credit Card payment safe?
We use Paypal for processing card payments which is an internationally recognised safe mode of payment.
. What is 'Cash on Delivery'?
For Gift Vouchers of value above 100 AED, you can choose to pay us Cash instead of paying by credit card. The cash will be collectedat the time of delivering the gift voucher. For cash on delivery, please note the cash will be collected from the address where the gift voucher is delivered. In case of non-payments, we reserve the right to not deliver the gift voucher.
. Is there a minimum value for the Gift Voucher?
There is no minimum value for the gift vouchers, as long as the payments are made beforehand by card/debit card and the gift voucher is to be delivered by email (and not by courier).
In case of cash payments or if the gift voucher is to be physically delivered to an address then the minimum value of the gift voucher should be 100 AED.
. How do we Redeem the gift voucher?
Gift voucher can be redeemed either against library membership subscription/ renewal or against purhcase of books.
. Can I use gift voucher to renew my subsciption?
Yes, gift voucher can be used for membership renewal.
. How many friends can I refer?
You can refer any number of friends.
. Will I get credit points for every friend I refer?
You will get credit points for every new member who enrols and takes up their first subscription, giving your reference,.
. How will my friends know I have referred them?
If the friends you refer are not our members already, then they will receive an email quoting your reference. Your friends should use your email-id, while registering and enrolling to our library, and then we will credit your points to your account.
. Why have I not received the credit point, although my friend has registered?
Please ensure your friend has taken up his first paid subscription, and has quoted your email-id while registering. You can contact us at subscriptions@readnenjoy.com for any clarifications.