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Terms & Conditions

We advise you to go through our Terms & Conditions, in order to develop a thorough understanding of the services, features, information and conditions provided by Read‘N’Enjoy.com.

Acceptance of Terms & Conditions

The "Terms & Conditions" hereinafter referred to as “Service”, govern your use of the Read’N’Enjoy Website. The Service is owned and operated by Read’N’Enjoy Service (hereinafter referred to as "RnE") and is offered to you (hereinafter referred to as "Member(s)") as per your agreement with and acceptance of this document (hereinafter referred to as "Membership"). By clicking the box entitled "I have read and accepted the Terms and Conditions of Read’N’Enjoy" during the registration process, Members accept all items in the Terms & Conditions and agree to abide by and be legally bound by these.

By browsing or visiting the RnE Website, you accept and agree to abide by these Terms & Conditions. If you do not agree to these Terms & Conditions, you should not use the RnE Website. These Terms & Conditions are an ongoing contract between you and RnE and apply to your use of the RnE service and Website. Therefore it is recommended that you read these “Terms & Conditions” carefully, as it affects your rights to use the RnE service and website.

Changes to the Terms & Conditions

RnE reserves all rights to change these Terms & Conditions any time, with or without notifying you, at its sole and absolute discretion. At any time, the user can view and review the most up-to-date version of the “Terms & Conditions” by clicking on the "Terms & Conditions" located at the bottom of the pages of the RnE website. The user may also note that the most current version of the “Terms & Conditions” will supersede all previous versions. Your continued use of the RnE Website or any of our service, even after modifications are made to the “Terms & Conditions” imply that you agree to abide by the changes.

Privacy

Any information put forward on the RnE website is subjected to Privacy Policy of RnE. This document integrates the terms of Privacy Policy so that you may review and understand our practices. The Privacy Policy is located at the bottom of the pages of the RnE Website

Plans

Members must select a Plan. The details of the plans are available on the RnE website and the terms, conditions and prices of the plans, as published on the RnE website, also form part of these terms and conditions

RnE reserves the right to vary the price or any of the terms and conditions of its plans by notifying the members via email and by updating the plan charges on the website. The member agrees that this notice is sufficient.

RnE reserves the right to terminate any membership at any time and to recover damages for any loss or damage against the member.

Delivery and Return of Items

Items will be delivered by courier. The courier will try to deliver the books on the preferred date indicated by the Members; however, this might not always be possible or feasible. The courier will nevertheless call the Members beforehand on their contact details to agree a time slot and date for the delivery, at their specified address. The Member should attend the call to confirm the delivery date and time slot. If the Member unreachable, the courier will leave a message for the Member to return the call, or will try to reach the Member by calling again. If the Member does not attend to the call nor returns the call back and neither informs us in writing by email, all within 24 hours of first contact, then the delivery will be considered cancelled. The emails regarding scheduling the delivery should be addressed to contact@readnenjoy.com

Once the delivery is scheduled, it is essential for the Members to be available on the date and time slot agreed with the courier, to take delivery of the items and return the previous set of books (if applicable). If the Member is not available at the agreed time and date, the requested delivery would be considered as cancelled and the Member would need to wait for the next cycle as per his subscription plan. Alternatively, the Member will be charged a nominal fee to cover for the courier charges and additional administration that is needed to undertake additional trips.

No Due Dates or Late Fees

The members are allowed to keep the delivered book(s) with them as long as they wish, provided they continue to be a paying subscriber of RnE. For books which are in demand by other Members, we will demand the books to be returned back to us after a maximum of 90 days.

Membership Cancellation

We hope you will enjoy the Read’N’Enjoy services and would continue to remain a loyal member. In case you need to cancel the membership, then the requests should be sent to us by email addressed to subscriptions@readnenjoy.com. No refunds or credits are provided for partial subscription periods or unread books or for other matter, except at the sole discretion of the management.

In case of cancellation of service, either by user or by RnE, it is mandatory for the customer to return the books within 5 days of cancellation request or else the member will be charged for the unreturned book(s). The Member will be contacted by us/courier to collect the books. However, if the member is unreachable then it will be the Members responsibility to ensure they return the call/message/email and ensure the books are returned within 5 days of cancellation of service. The Member needs to maintain the subscription plan until the books have been returned back.

An administrative charge of 100 AED will apply on cancellation of membership, which will be deducted from the Deposit.

Lost and Damaged Books

All books remain the property of RnE while out on rental and must be accorded due care by the member. You will be charged for book(s) that you lose or damage. We reserve the right to charge you the full retail price plus an administrative/shipment charge to source the book.

Before the book(s) are dispatched to you, RnE ensures that they are in a good condition. Upon receiving the book(s), you must also check that the book(s) are in good condition. Any damage, if found, should be reported to the courier person immediately. In case you fail to do so, we will consider that the books(s) you received were in a good condition. At the time of return, RnE will verify the condition of the books on receipt of the same. If any book is found damaged, you will be informed via email.

We will notify you of the damage amount and will request you to credit the payment to us within 30 days or with the next delivery of books. If the payment is not received within 30 days, for the estimated cost of the lost/damaged book(s), we will make your account inactive until the payment. Please note there will be no refunds or adjustments for the length of time the account stays inactive. If the payment is not cleared within a further 30 days, then we may deduct it from your deposit and may also cancel your membership.

Your Bookshelf

The books selected by you will be placed in your personal Bookshelf. You are allowed to modify the Bookshelf at any time by either adding or deleting books or changing the preference order. You are requested to have sufficient books (at least 15 books) in your Bookshelf. You can view your Bookshelf or make changes by clicking on the “My Bookshelf” tab. RnE will decide which books to send you based on the availability of the books in your Bookshelf, at the time of your delivery, and the priority in which you have listed them. We will try our best to ship you the books of highest priority in your Bookshelf; however in case of limited availability lower priority books may be delivered to you or in some seldom occasions you may receive books not listed in your Bookshelf. Adjustments you make to your Bookshelf may not immediately affect your next shipment as on some occasions you may have adjusted your Bookshelf prior to receiving a shipment message while in fact the shipment was already processed. However, the subsequent shipments will reflect the adjustments made by you to your Bookshelf.

Allocation, Delivery and Return of Rented Book(s)

RnE reserve the right to allocate and deliver books to the members in any manner at their sole and absolute discretion. We also reserve all rights to take decisions regarding the number of copies for a particular title to be kept, the level of staffing and number of shipments to be processed. We aim to ship you your highest priority book(s) as per your Bookshelf so as to reach you on the requested date. However, in some cases, the next shipment of available book(s) may be shipped after or before your requested date. The courier we will contact you beforehand regarding the delivery date and time slot.

RnE does not deliver processes or returns the book(s) on national holidays. RnE reserves the rights at its sole and absolute discretion to change its business policies relating to allocation, delivery and shipping of book(s) without notice.

RnE reserves the right to request return of any or all book(s) in possession of members at any time.

Account Details

Information regarding your specific account details and subscription with RnE can be accessed on RnE website by clicking on the “My Account” link, located at the top portion of pages of the RnE website.

Payments and Billing

You will be charged membership subscription fee at the beginning of your subscription as well as periodic renewal as per your chosen plan, and these need to be paid in advance until and unless you cancel your membership. The validity of your current plan can be checked on top of your “My Account” page. Additional charges may apply in case you fail to return the book(s) or lose/damage the books.

There will be no refunds or credits for partially used periods, except under exceptional circumstances at the discretion of RnE management. In case RnE plans to change the fees or any other charges, or adds new fees or charges at any time, you will be informed with an advance notice through email.

If your membership subscription is past its expiration date, but you have not returned the books in your possession then you remain liable and responsible to pay us the subscription charges and any other pending amounts. Your membership will automatically renew for successive periods of subscriptions as per your chosen plan, unless and until you cancel your membership and have returned all the books. If you decide to cancel your subscription, you must do it before the renewal date in order to avoid billing of the next subscription fees.

If RnE attempts to perform a debit for the member’s plan fee or any other fees, costs or charges, but this request is declined by the member's bank or financial institution, RnE will notify the member by email. RnE will not be liable to continue to send books to the member until such time as the member's payments are up to date. The member shall be responsible for the payment of any bank fees or charges associated with the declined payment request and RnE shall be entitled to recover such sums from the member or to add any such charges to the member's next credit card debit or collect it via cash payments.

Cash on Delivery

Wherever the Member has chosen to pay “Cash on Delivery”, the Member is expected to pay the full pending amount before he/she can receive the service requested.

Personal Information

It is the member's responsibility to notify RnE of any changes to their personal information, including, their residential address, their postal address, telephone numbers or email addresses by logging-in and updating their account details. RnE takes no responsibility for lost or delayed items if the member fails to provide an up to date postal address.

Refund of Security Deposit

In the unfortunate event of cancellation of your membership, your security deposit less the setup/admin charges will be refunded provided all outstanding charges applicable on your account have been cleared. The refund is made through a bank cheque issued in the name of user. The cheque will be posted to your billing address as given at the time of registration or as last appended, before your next billing cycle commences.

Disclaimers of Warranties and Limitations on Liability

The RnE website, its content and service are presented “as is” and no warranties or representations of any kind are made by us with respect to the website, its content or our service. We take no responsibility or liability for (1) any errors and/or omissions in the website’s content, (2) any delays, interruptions or unsuccessful attempts in the shipment of book(s), (3) content delivery on RnE website, (4) any damages/losses arising as a result of using content on RnE website or (5) conduct of users using RnE service or website.
RnE reserves all rights to ship book(s) in its sole and absolute discretion. We disclaim all representations and warranties, including for example, warranties of merchantability, fitness for a particular purpose and non- infringement. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current.

The member acknowledges that they do not rely on any representations made by RnE in selecting books and RnE is not liable to the member if the client is unsatisfied or unhappy with the choice of books made by them. The member indemnifies RnE against any loss (including legal costs) incurred by RnE in relation to any breach of this agreement by the member and for any liability arising out of such breach.

The member acknowledges that title to the books at all times remains the property of RnE and the member only has right to possess the books as a mere bailee only. The member also agrees not to agree, attempt, offer or purport to sell, assign, sub-let, lend, pledge, let or hire or otherwise part with or attempt to part with the personal possession of or otherwise deal with the books.

RnE,its directors, shareholders, employees or officers shall in no occasion be liable (jointly,  individually or severally) to you (or your family members, acquaintances or others) for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever occurring from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of the RnE Website, its contents or service. If any applicable authority holds any portion of this website to be non-implemental or uneforceable, then RnE liability will be limited to the extent permitted by applicable law(s).

Intellectual Property Copyright

All content included on the RnE Website and delivered to the members as part of the service, including book(s), text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of RnE, and is protected by International copyright laws. All content compiled on this website is exclusive property of RnE, and protected by the International copyright laws. Without express written permission from RnE, the content should not be reproduced or used in any manner. You should not decompile, reverse engineer or disassemble any software, other products or processes accessible through the RnE Website, nor add any code or product or modify the content of the RnE Website in any way, which may affect the user's experience, and not to use any data mining, data gathering or extraction method.

If RnE in its sole and absolute discretion holds you responsible for any violations mentioned above, such as photocopying the book(s) rented by us or the copying or other unauthorized use of our proprietary content, we reserve the right to terminate your membership. We do not promote or encourage photocopying of book(s) or any other infringing activity. The book(s) sent to you as part of RnE service are strictly for your personal and non-commercial use, and should not be circulated or distributed to others. To alert us about the presence of any allegedly infringing content on the RnE Website, please go through the instructions at the end of these Terms of Use.

Trademarks

RnE is a trademark of ReadnEnjoy. The RnE logo and ReadnEnjoy.com are trademarks or service marks of RnE. The RnE Website, including but not limited to its graphics, logos, page headers, button icons, scripts and service names constitute trade dress of RnE. The trademarks, service marks and trade dress of RnE may not be used or reproduced without prior written approval from RnE and may not be used in connection with any product or service that is not affiliated with RnE, in any manner that is likely to cause confusion among customers, or in any manner that dilutes the rights of RnE, or in any manner that disparages or discredits RnE. Other trademarks that appear on the RnE Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by RnE. Any images of persons or personalities contained on the RnE Website are not an indication or endorsement of RnE or any particular product or our service unless otherwise indicated.

Entertainment and Website Content

RnE distributes books and reserves the right to present and promote the information on our Website in any manner we desire at our sole and absolute discretion. We allow you and other third parties to post comments, reviews and opinions regarding the entertainment distributed by us. Any opinions, advices, services, offers, statement and other information made available by third parties on RnE website is those of their respective authors and RnE or its shareholders, directors, officers, or employees take no responsibility for the same. In no event shall RnE or its shareholders, directors, officers, or employees will take liability and held responsible for any losses or damages caused by your reliance on information obtained via the RnE Website. The responsibility lies completely on you to evaluate the information, opinion, advice, or other content available through the RnE Website.

Use of Information submitted

RnE is free to use any information, concepts, comments, ideas, reviews, techniques or any other material contained in any communication through any medium you may send to RnE ("Content"), including, without limitation, responses to questionnaires or through postings to the RnE Website without further acknowledgement, compensation, or payment to you for any reason whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the RnE Website or other Websites. Furthermore, by putting up any content on our site, submitting content to us, or in replying to questionnaires, you allow us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce or manipulate the content submitted in any media, software or technology of any kind currently existing or developed in the future. Note that RnE does not accept unsolicited material or ideas for publication or use, and is not liable for the similarity of any of its content or programming in any media to materials or ideas transmitted to RnE. In case you send any unwanted material or ideas, you do so with the realization that no additional consideration of any kind will be provided to you, and you are giving up any claim against RnE and its affiliates regarding the use of such material and ideas, even if material or an idea used is substantially similar to the idea you sent.

Service Testing

In order to keep our services up to the mark, we may frequently test various aspects of it, including plans, service levels, pricing and promotions. RnE reserves the right to include or exclude you from these tests without notice.

Electronic Communications

By using the RnE service, you approve to receive electronic communications from RnE, which will include notices about your account (e.g., transactional information and shipping and receiving e-mails etc.) and information concerning or related to our service. You will receive these communications as part of your relationship with RnE through subscription on our website. You agree that any agreements, disclosure, notices, or other communications that we send to you electronically will satisfy any communication liabilities, including that such communications be in writing.

Your conduct on the RnE website & Limitation of Use

By accessing the RnE Website, you consent not to post, upload, e-mail or otherwise transmit any material, which includes software viruses or any other files, computer code, or programs made to disrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment related with the RnE Website. In addition, you agree not to obstruct with the servers or networks connected to the RnE Website or to infringe any of the policies, procedures, or regulations of networks connected to the RnE Website, the terms of which are included herein. While using the RnE website, you also agree not to impersonate any other person, conduct yourself in a vulgar or offensive manner while using our service, or use the RnE Website for any illegal or unlawful purpose.

Links

RnE website may include certain hyperlinks and banners leading to other Websites, not controlled by, or affiliated with, RnE or vice-versa may also be true where other Websites may link to the RnE Website. In such cases, RnE does not take any liability for the content or privacy policies of these Websites.

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